Frequently Asked Questions

What do I need to start selling on aasaan?

All you need is to create your online business store, create your product catalogue and start selling.

How do I purchase a subscription?

Once logged into the aasaan app, please navigate to Manage -> Account -> Subscriptions and select the subscription you want to purchase or view details about your existing subscription.

Can I buy a custom domain and link it to my aasaan website?

Yes, you can buy a custom domain from a provider like GoDaddy, Hostinger, Bigrock or FastComet and can be easily linked to your Aasaan store. The ability to connect your own domain is offered in the Premium, Business, and Enterprise plans.

However, it's important to note that the cost of the domain is not included in these plans and will be the responsibility of the subscriber.

Does aasaan have Inventory Management for products?

Yes, aasaan has inventory management for products.

What is a third-party payment processor?

A third-party payment processor, also known as a payment gateway, enables your store to accept online payments.

How can I ship my products?

Currently, we offer various integrations to support shipping solution. Please refer our integrations page.

How can I market to my customers?

Marketing can be done through multiple channels

Market your website and products through social media posts
Market your latest catalogue to your customers using WhatsApp
Market to your customers by sending coupons to promote a sale
Boost your rankings in Google search results using Search Engine Optimization(SEO)

How do I get paid?

When customers pay online for the products, the transactions are processed by a third-party payment provider. The funds are then deposited to your account with the payment provider. Payments will be sent directly to the bank account by your payment provider.

What Android and Iphone devices do you support?

We support the below Android devices which have the below OS

Android Pie 9
Android 10
Android 11
Android 12

We support the below iPhone devices

iPhone 7
iPhone 7 Plus
iPhone 8
iPhone 8 Plus
iPhone X
iPhone XS
iPhone XS Max
iPhone 11 Pro
iPhone 11 Pro Max
iPhone SE
iPhone 12
iPhone 12 Mini
iPhone 12 Pro
iPhone 12 Pro Max

Do I need to know coding to use aasaan?

No, you don’t need to know coding to set up your online business with aasaan. Aasaan is a complete no-coding platform, built so that everyone can easily build and grow their online store.

I already have an online store on another platform. How do I shift to aasaan?

We help businesses migrate all their products to aasaan smoothly. If you want to shift your business to aasaan, you can download an excel template from our desktop admin panel. All you have to do is input your category and product information into the excel sheet and upload it. Your products will be uploaded in minutes.

How can I brand my online store?

You can brand your store in a number of ways:

You can add your logo to your website
You can add a favicon for your desktop website
You can add a custom domain to your website
You can get your website and its pages indexed on Google through Google Search Console
You can perform homepage and product SEO to boost your rankings in Google

Can I get my own mobile app and publish it to Google Play store or iOS App Store?

Yes, you can get your own mobile app. The app would cost $49 per month for each Android and iOS version. The app availability is only for business or enterprise plans.

However, please note that the costs associated with iOS and Android developer accounts are not included in the plans and will be the responsibility of the subscriber.

What payments do you support right now?

We offer various integrations of payment providers. Please refer our integrations page.